Things That Make Me Crazy: "We've Always Done it This Way"

   There aren't many things about our InfoSec and IT industry that really bug me.  There are certainly things we can do better.  We're really just starting to get the idea of connecting with the business and that business leads technology (not the other way around).  Or that security controls and technology have to work for people.  These ideas are part of our evolutionary process.

   But there are some things that do get to me.  Call them pet peeves (what a strange phrase!),
annoyances, complaints... whatever.

   Right at the top of the list is when someone says "We've always done it this way".

People and Process First!

   I've been reading, and hearing, lately about the ideas of client-centric or human-centric IT.  Here's a cool article and interactive infographic from GovLoop.com.  It describes a roadmap approach to get to a people-centric approach while showing examples of what some US federal agencies are doing to advance the cause.

   I like infographics!  They are fun, impactful, and this is a good one.  But, sometimes they are so busy that the simplest parts of the message gets obscured.

   It's not just infographics that obscure simple ideas.  Security and IT are experts at over-complicating things.  We get so caught up in the cool tools that we sometimes miss the main point.

   In the Security and IT world, we should always look at any project or program through the lenses of:

1. People
2. Process
3. Technology

   And definitely in that order!

Inspiration, Aspiration and Perspiration

   I recently read the book, "Start With Why" by Simon Sinek.  Actually, as I usually do with books, I listened to the audiobook.

   One of the key points in the book, and one that I am using, is what Sinek calls the Golden Circle.